Description
Join us for, "Service Starts with You: Coaching for a Guest-Centered Culture," where you'll discover how to transform your Bakery Team’s service with a guest-first mindset. In this dynamic session, learn how empowering leadership, practical tactics for guest recovery, and proactive team coaching can create unforgettable Guest experiences. Explore real-world examples, interactive role-plays, and actionable strategies that will equip you to turn every Guest interaction into a positive opportunity, even in the face of social media challenges and an ever-changing world. Don't miss this chance to elevate your service excellence and drive lasting success!
Speakers